You got frozen roses on the Valentine’s Day?
If you received frozen, dead roses on the Valentine’s Day from any florists (including 1-800-flowers, ProFlowers, FTD, etc), we will replace it for you at no charge. All we need is some kind of proof of purchase, such as receipt, email, packing slip, and so on.
Why are we taking care of the errors made by our competitors? Two reasons. Firstly, obviously, we want you to order from us in the future. Secondly, and more importantly, we don’t want you to think all the florists are the same, because we are not.
We knew, and every florist on the East Coast knew, that this Valentine’s Day was going to be a delivery nightmare because of the anticipated snow storm.
You see, we prepared for this. Not only did we persuade many customers to schedule the delivery on 13th, but also we hired extra drivers. We also called all the recipients before delivery to make sure that someone would be there to receive flowers. We didn’t leave flowers at a freezing temperature.
It was very difficult, but we managed to finish all the promised delivery on the Valentine’s Day. We are very proud of it.
So, if you got dead roses on the Valentine’s Day from any florist, just give us a call. We will show you what difference a real florist can make.
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